SLN Weather Systems
Last Updated: February 3, 2025

1. Eligibility for Returns & Refunds

• Customers may request a return or refund within 30 days from the date of delivery.
• The product must be unused, undamaged, and in its original packaging with all accessories and manuals included.
• A valid proof of purchase (invoice or order confirmation) is required for all returns.
• Returns will not be accepted if the product has been installed, modified, or tampered with.

2. Return & Refund Process

2.1 Initiating a Return

To request a return, customers must:

• Contact SLN Weather Systems at support@slnweathersystems.com or call +91 90327 29860 within 30 days of delivery.
• Provide a detailed reason for the return along with photographs or videos (if applicable).
• Await authorization and return instructions from SLN Weather Systems before shipping the item back.

2.2 Return Shipping

• Customers are responsible for return shipping costs, unless the return is due to a defective or incorrectly shipped product.
• All returns must be sent via a trackable courier service. SLN Weather Systems is not responsible for lost or undelivered return shipments.

2.3 Inspection & Approval

• Once received, the returned product will be inspected to verify compliance with return eligibility criteria.
• If the return is approved, a refund or replacement will be processed.
• If the return is denied, the customer will be notified, and the item may be returned at their expense.

3. Refunds

• Approved refunds will be issued to the original payment method within 7–14 business days after return approval.
• Refunds may be subject to a restocking fee (if applicable).
• Shipping fees paid at the time of purchase are non-refundable.

4. Non-Returnable & Non-Refundable Items

The following items are not eligible for return or refund:

• Used, installed, or damaged products.
• Customized or special-order items.
• Items returned without prior authorization.
• Products without original packaging, accessories, or missing components.

5. Damaged or Defective Products

• If a product is damaged upon delivery, customers must report it to SLN Weather Systems within 48 hours of receipt.
• To process a replacement or refund, customers must provide:
  • Photographic or video evidence of the damage.
  • A copy of the invoice or order confirmation.
• If the damage is verified, SLN Weather Systems will offer a replacement or full refund, including return shipping costs.

6. Order Cancellations

• Orders may be canceled within 24 hours of placement for a full refund.
• After the 24-hour window, cancellations will be subject to approval, and processing fees may apply.
• Orders that have already been shipped cannot be canceled and must be processed as a return.

7. Governing Law & Jurisdiction

• This Refunds & Returns Policy is governed by the laws of Telangana, Hyderabad, India.
• Any disputes arising from returns or refunds shall be exclusively resolved in the Regional Court of Hyderabad.

8. Policy Changes

• SLN Weather Systems reserves the right to modify this Refunds & Returns Policy at any time without prior notice.
• Any changes will be effective immediately upon posting on the Website.
• Continued use of SLN Weather Systems’ products or services constitutes acceptance of the revised policy.

9. Contact Information

For inquiries regarding refunds and returns, contact:
📧 Email: support@slnweathersystems.com
📞 Phone: +91 90327 29860

By purchasing from SLN Weather Systems, you acknowledge that you have read, understood, and agreed to this Refunds & Returns Policy.